Artera Services, LLC., modernizes energy utilities, infrastructure companies, municipalities, and cooperatives across America. As utilities and critical infrastructure are being targeted, Artera secures its operations with Deepwatch Managed Detection and Response and Splunk expertise.
Challenge
The Need for a Rapid Security Program
Threat activity has shifted to high-impact targets in critical infrastructure and energy in recent years, impacting everything from downstream transportation to energy grids.
As Artera has expanded its business operations, security concerns became prevalent, and a cybersecurity program was needed quickly to mitigate risk. Upon hiring a seasoned team to lead these efforts and setting up an EDR solution, Artera’s top priority was implementing a SIEM.
To overcome the security challenges, Artera sought a vendor to assist in getting a quality SIEM up and running rapidly with proper staffing augmentation and an engineering department.
Solution
Deepwatch Experts with Splunk Expertise
Impressed by the team of Deepwatch experts, Artera selected Deepwatch to help build its secops program. Deepwatch implemented a full Splunk SIEM, Vulnerability Management, and Threat Intelligence services.
Deepwatch extends response capability speed, expertise, and coverage with a solution that includes:
- 24/7/365 US-based, real-time response coverage
- Managed Detection & Response and Vulnerability Management
- Integration of Splunk expertise
- Deepwatch Adversary Tactics & Intelligence
Deepwatch support was critical during a major ransomware incident that took place early into the program’s implementation. As Splunk experts, Deepwatch provided expert assistance and Splunk queries to aid the response and recovery during this major incident.
Cyber Outcomes
The solution from Deepwatch led to several key cyber resilient outcomes for the customer:
- Expert queries through Splunk expertise.
- Enhanced coverage with Deepwatch experts who understand the uniqueness of Artera’s environment.
- Improved visibility into complex security environments.
- Better metrics and narratives for stakeholder communication.
- Strengthened threat intelligence through integration with Deepwatch threat hunters.
Deepwatch has been instrumental in establishing and supporting Artera’s cybersecurity program, citing strong communication and rapport. Artera trusts Deepwatch as an integral partner as their security program continues to evolve.
Read the complete case study to learn how Deepwatch is committed to cyber resilience unique to the construction industry.